Privacy Policy
Solve Tech Industrial Sdn Bhd (839101-H)
Solve Tech Industrial Sdn Bhd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.solvetech.com.my, or contact us through other channels.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, company name, and any other personal details you provide to us through forms on our website or other methods of communication.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
2. How We Collect Your Information
We may collect information about you in the following ways:
- Direct Interactions: When you fill out forms on our website, register for an account, subscribe to newsletters, or contact us by phone, email, or other means.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies and similar technologies.
3. How We Use Your Information
We may use the information we collect from you in the following ways:
- To provide, operate, and maintain our website and services.
- To improve our website, products, and services.
- To respond to your inquiries, provide customer support, and process transactions.
- To communicate with you, including sending updates, promotional materials, and other information that may interest you.
- To comply with legal obligations or to protect our rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please be aware that no electronic transmission or storage of information is completely secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You may request a copy of the data we hold about you.
- Correction: You may request to correct any inaccurate or incomplete information.
- Erasure: You may request that we delete your personal data, subject to certain conditions.
- Restriction: You may request that we restrict the processing of your personal data.
- Objection: You may object to the processing of your personal data for certain purposes.
- Data Portability: You may request to transfer your data to another organization or directly to you.
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Similar Technologies
Our website uses cookies to enhance the user experience. A cookie is a small file placed on your device that helps us understand how you use our website. You can disable cookies through your browser settings, but note that some parts of our website may become inaccessible or not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We have no control over external websites and are not responsible for their content, privacy policies, or practices. We recommend that you read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Solve Tech Industrial Sdn Bhd
Address: No. 59, Jalan Perai Jaya 5, Bandar Perai Jaya, 13600 Perai, Penang, Malaysia
Phone: +604-380 1633
Email: [email protected]
